Morocco Travel Guide (FAQ)

SEE YOU IN AFRICA!

Welcome, fellow travelers, music lovers, and adventure seekers! We are absolutely thrilled that you’ve taken this cultural and musical leap with us—venturing into lands yet unseen by most music fans, where every moment promises to be a feast for the senses.

When we set out on this journey, our goal was simple: to open new doors and new destinations through the universal language of music. And while your favorite band might be rocking the stage, let’s be honest—the real headliner here is Morocco itself. With its ancient medinas, bustling souks, mouthwatering cuisine, and landscapes that stretch from the golden dunes of the Sahara to the vibrant streets of Marrakech, this is a destination that doesn’t just set the stage—it steals the show.

By day, we hope you lose yourself (but not literally—Google Maps is your friend!) in the maze-like alleyways of the medina, savor the scent of fresh mint tea, marvel at centuries-old architecture, and dance with snake charmers (or at least take a selfie with one). And by night, under the vast North African sky, you’ll experience the magic of live music in a fun relaxing villa setting located outside the hustle and bustle of the city.

This is just the beginning. Our Pilgrimage of Sound is only getting started, and we can’t wait to take this show on the road to more incredible places in the future. But for now, Morocco is calling, Marrakech is waiting, and the adventure of a lifetime is about to begin.

Pack your bags, bring your dancing shoes, and get ready for the ultimate experience. SEE YOU IN AFRICA!

Welcome to morocco!

Morocco is a sensory explosion. From the vibrant colors of the souks to the mouthwatering tagines and the donkey traffic jams, this place is a wild, wonderful adventure. Whether you’re navigating the labyrinthine Medina or chilling on a rooftop with mint tea, Marrakech will steal your heart!

  • Moroccan hospitality is legendary. If you need help or advice, don’t hesitate to ask us. We’ll happily organize tours, taxis, and dinner reservations—or even invite you for tea.

  • Arabic is the official language, with French widely understood. Berber languages are spoken primarily in rural areas, though English is increasingly common among the younger population and in tourist areas.

traveling to MOROCCO

  • A valid passport is required for travel into Morocco. Your passport should have an expiration date of no less than 6 months from the date of your departure and at least one empty page for passport stamp.

  • Good news! No visa is needed for travelers from the USA, Canada, the UK, EU, Australia, and New Zealand for stays of up to 90 days. If you decide to stay longer, be prepared to answer questions about your newfound love for Moroccan mint tea and rugs.

  • Most travelers arrive via plane into either Casablanca (CMN) or Marrakech (RAK). Here’s what you need to know to hit the ground running…

ARRIVING IN CASABLANCA (CMN)

If you arrive in Casablanca and need to get to Marrakech, you’ve got options:

  • For the easiest transition, consider our Meet and Greet Service.

    A driver with a placard bearing your name will be waiting as you exit the airport. It’s a straight shot to Marrakech in about 2.5 hours.

    More details can be found on the Moroccan Incident TIXR page

  • For the more adventurous, take the train from the airport to the Casa Voyageurs station. From there, hop on the Marrakech Express. The train ride is about 3 hours, and you can PURCHASE YOUR TICKET HERE

    Bonus: You’ll get to see some scenic Moroccan countryside.

  • Casablanca to Marrakech: About 2.5 hours by car or 3 hours by train.

ARRIVING IN MARRAKECH (RAK)

Lucky you! You’re already in the heart of the action. Here’s how to get to your hotel:

  • Whether arriving or departing from Marrakech or Casablanca, be prepared: All bags—including hand luggage—must go through an X-Ray machine. They take this seriously, so be patient and avoid stashing anything embarrassing.

  • Welcome! You made it. Here’s the rundown:

    • Marrakech Airport to the City: 15-20 minutes to most locations.

    • Arriving by Train? Taxis are to the left as you exit the station. They’re cash only, and the ride is about 10-15 minutes.

  • Skip the hassle with our Meet and Greet Service. CLICK HERE TO BOOK

    Your driver will be waiting with your name on a placard as you exit. It’s a 15-20 minute drive to most places in town.

    Just an FYI - Private Transportation from RAK for up to 4 people is included with all VIP Travel Experiences.

  • Located just across the street from the terminal. Tell the booth attendant where you’re going, pay in cash only, and you’ll be assigned the next available taxi. Easy peasy.

  • Taxis are cash only! Always have some Dirhams handy.

info on using cash, credit or atm cards

  • Morocco is a cash-based society. Credit cards are accepted at high-end establishments, but in the souks, cash is king (and no, they don’t take Venmo). The local currency is the Moroccan Dirham (MAD). The Moroccan Dirham is the only currency officially accepted for transactions. While major credit cards are accepted in hotels and upscale restaurants, cash is still king in the souks and smaller eateries. However, most do accept Dollars, Euros and Pounds.  If you are going to pay in dollars make sure you have small denominations. The Moroccan Dirham bills come in the following denominations, 20’s (about 2 dollars) purple in color, 50’s (about 5 dollars) green in color, 100’s (about 10 dollars) brown in color, and last 200’s (about 20 dollars) blue in color.  The coins currently in circulation are 10 santimat, 20 santimat, ½ dirham, 1 dirham, 5 dirhams and 10 dirhams.

    • ATMs are plentiful in major cities, dispensing 100s and 200s MAD bills. Select MAD as your currency for the best exchange rates.

    • Currency Exchange: Available at the airport or local exchange shops in town. If you do exchange at the airport, make sure you get Dirhams in cash and not a loaded debit card. 

    • Using Dollars or Euros: Often accepted in souks, but bring smaller bills (1’s, 5’s, 10’s and 20’s) for easier transactions.

  • Bargaining is expected in the souks. Start at half the asking price and enjoy the playful back-and-forth. It’s like a reality TV show—Moroccan Haggling Wars—but with more charm and fewer commercials.

Essential words and phrases for travel to Morocco

Morocco used to be a French protectorate from 1912 to 1956 when the country gained independence. Assuming you are not competent in Arabic (not many American tourists are!), a basic knowledge of French will serve you well in most situations.

That said, there are some local words that you simply have to know — they’re part of the Moroccan experience. Here are some of the most important terms:  

  • The Medina is typically the oldest part of the city where the first settlements occurred, featuring a maze-like network of narrow, winding streets that are incredibly easy to get lost in, and surrounded by an ancient wall. The Medina is typically the oldest part of the city where the first settlements occurred, featuring a maze-like network of narrow, winding streets that are incredibly easy to get lost in, and surrounded by an ancient wall. Exploring Marrakech, or any other city for that matter, all starts with the Medina, which is the heart of most Moroccan cities.

  • A Souk is a basic open air market square with vendors offering their wares in small stands. The Marrakech Medina is famous for its many souks. The Jemaa-el-Fnaa Square qualifies as a permanent souk, complete with snake charmers, monkey wranglers and plenty of other excitement, and is a must-see for any visitor to the city.

  • Kasbahs are small castles or chateaus often built high up on the hills by the ruling king or wealthy local family. Morocco has literally hundreds of Kasbahs – some in ruins, some still inhabited, some beautifully restored, some converted to restaurants and hotels. Many people confuse a Kasbah with a Medina, but they are very different things though a Kasbah can be an older type of Medina.

  • Once arriving in Morocco, you’ll quickly discover that what’s spoken amongst Moroccans is a beautiful blend of Arabic, French, Berber and English (though Spanish is also spoken). While it’s likely that most of the people you’ll encounter (those in the hospitality industry) will speak at least some English, locals will appreciate your effort at speaking a bit of their language.

    • HelloAs-salaam Alaykum (literally this means peace be with you but is a common thing to say 

    • HiSalam

    • Good morning Sbah el kheyr

    • Nice to meet you Tasharafna

    • How are you? Labas?

    • Yes Wah

    • No La

    • Please Afak

    • Thank you Shokran

    • No thank you La shokran

    • You’re welcome Al ‘afw

    • No problem Meshi mushk

Cell phone use

Cell phone service is available and most US providers work in Morocco. Please check with your US based provider for costs and further details.

Most locals use WhatsApp for communication, so when you exchange numbers, expect a WhatsApp message. This includes tour guides, drivers, and even that guy you bought a rug from—he might just follow up to see how you’re enjoying it.

WEATHER

The average temperature in Marrakech in September is around 86.  It can get as high as 95.  Night time, since it is desert-like, it can get a little chilly and drop to the low 60’s.

It is one of the sunniest months in Morocco, with an average of 9 to 10 hours of sunshine per day.

Rainfall during this month is minimal. However you should always be prepared for inclement weather when traveling.

etiquette & culture

While Marrakech is relatively liberal, you’re still in a predominantly Muslim country where modesty is not only appreciated but expected. Bikinis are fine by the pool, but leave your bum-grazing hotpants at home. Opt for loose, shoulder, and knee-covering attire (for both men and women).

    • Mosques and Shrines: Off-limits to non-Muslims, except the Hassan II Mosque in Casablanca.

    • Eating & Greeting: Always use your right hand—your left hand is reserved for hygiene.

    • Social Interactions: Kissing hello on the cheek is common. Otherwise, a handshake or a smile will do just fine.

    • Public Displays of Affection: Keep it minimal. Morocco is romantic but they love to do everything in private.

Best Places to Eat in Marrakech

SAHBI SAHBI: In the Guéliz neighborhood, with an all-female chef team and chic vibes. WEBSITE

NOMAD: Think Ibiza meets Williamsburg. Rooftop views, fresh dishes, and a shop with stylish homeware. WEBSITE

LE SALAMA: Brunch mimosas, belly-dancing shows, and a chic greenhouse vibe. WEBSITE

HOTEL ROYAL AMSOUR: Luxury high tea that’ll make you feel like royalty. WEBSITE

MIZAAN: Hidden in Guéliz with an elevated dining experience and killer cocktails. WEBSITE

Amazing Rooftop Restaurants

KABANA: Near Koutoubia Mosque with cozy chairs and a laid-back vibe.

MAISON MK: Sophisticated rooftop bar with panoramic views in the Medina.

LA PERGOLA: Old-time jazz club vibes with fantastic views.

LE FOUNDOUK: Hidden in the souks but worth the treasure hunt.

KOSYBAR: Multi-level rooftop near the Kasbah with palace views.

NOBU ROOFTOP GARDEN: The first Nobu in Africa with sweeping city views.

DARDAR ROOFTOP: Instagram heaven with live entertainment.

Top things to see in Marrakech

  • Travellers to Marrakech are encouraged to immerse themselves in the serene oasis of Jardin Majorelle, a botanical garden that boasts a stunning array of exotic plants, vibrant colours, and tranquil water features. Originally designed by French artist Jacques Majorelle, this enchanting garden took more than 40 years to complete and is now a popular attraction, offering a peaceful retreat from the bustling streets of Marrakech. As well as the wide diversity of plant life, there’s a beautiful 1930s cubist villa to discover and an onsite café where guests can enjoy a light bite and a drink surrounded by greenery. A shaded respite from the Moroccan sun!

  • Located just next door to the Jardin Majorelle, this museum is dedicated to the iconic French fashion designer. He loved Marrakech so much that he purchased the Jardin Majorelle and made it his home. In his honour, the building next door now houses a rotating collection of the designer’s work, including photos, sketches, film extracts and of course some of his fashion collections. If visiting Jardin Majorelle, it makes sense to pop next door, whether you consider yourself a fashionista or not!

  • The city’s main square, Djemaa el Fna is one of the best things to visit in Marrakech, and the beating heart of the city. The square pulsates with life, energy, and excitement. Lose yourself in the maze of vibrant stalls, street performers, and aromatic food vendors as you experience the sensory overload of this UNESCO World Heritage Site. From charismatic snake charmers to fortune tellers, tattooists and street performers, the plaza is an absolute assault on the senses. Return at sunset when the musicians arrive and the surrounding restaurants fire up their grills. This is where the city comes alive throughout the night and into the early morning. 

  • No visit to Marrakech is complete without admiring the iconic minaret of Koutoubia Mosque, one of the best places to visit in Marrakech. It’s one of the city’s most recognisable landmarks and a symbol of Marrakech’s architectural splendour and religious significance. Located next to Djemaa el Fna, it’s the tallest mosque in the city and one of the oldest in the country, dating back to the year 1147. Marvel at the intricate details of its design and soak in the spiritual ambiance of this historic landmark, surrounded by lush gardens.

  • Medina means “city” in Arabic, and the Medina in Marrakech is the literal heart of the old city, dating back to the 11th century. This UNESCO-listed warren is best explored with a sense of adventure and a willingness to get lost! The narrow streets and colourful shops and market stores are an assault on the senses. A word of caution: be aware of supposedly “kind strangers” offering to show you around, they tend to ask for payment for their apparently generous help! Most folks are kind and mean no harm just be wary of anyone in general and speak up or say no thanks. Tourists are the bread and butter of this town and most locals know that if you commit any crime on a tourist the punishment is severe. However, there are good and bad people everywhere in the world. 

  • Travellers are transported back in time at the Bahia Palace, a breathtaking masterpiece of Moroccan architecture and design. Designed originally as the regal palace for Grand Vizier Si Moussa, it is now one of the city’s most popular visitor attractions. The King of Morocco also still uses the palace occasionally to receive foreign guests and dignitaries. Travellers can wander through its ornately decorated rooms, intricately carved ceilings, and lush gardens as you uncover the opulent lifestyle of Marrakech's elite. 

  • An absolute must for any traveller to Marrakech is to delve into the maze-like alleyways of Marrakech's legendary souks, where a treasure trove of goods awaits at every turn. From intricately woven carpets to handcrafted ceramics and aromatic spices, to leather goods and more, the souks offer a vibrant glimpse into Morocco's rich artisanal heritage. Although they can be overwhelming, it’s an incredible experience to lose yourself. The souks are a great place to have a go at haggling and you can browse a staggering array of handcrafted items. Traditional dress, spices and more. 

  • One of the best things to visit in Marrakech is this royal necropolis, hiding a storied past. This hidden gem is tucked away within the bustling city walls. Marvel at the exquisite marble carvings, intricate mosaics, and serene courtyards that adorn these ancient burial grounds, offering a poignant reminder of Marrakech's royal legacy. Built by powerful ruler Saadian Sultan Ahmed Al Mansour Ed Dahbi, the tombs were sealed up by one of his successors in the mid-1600s and were lost to mankind until rediscovered by aerial photography in 1917.

  • A majestic ruin that evokes the grandeur of Morocco's imperial past. Constructed by the same sultan as the Saadian tombs, the palace was built using materials from as far away as Italy and Mali. Although now in ruins, it is still an incredible experience to explore the remnants of the palace’s once-glorious architecture, including sunken gardens, towering ramparts, and ornate pavilions.

  • If you’re looking for unique things to do in Marrakech, visiting a hammam has to be near the top of your to-do list. There are plenty of options available. Immerse yourself in a sensuous Moroccan experience, where you can relax and unwind in a sanctuary of peace and tranquillity. Steam baths, scrubs, mineral-enriched masks and massages are just a few of the things you can expect at these amazing spas located all around the city. 

  • Its name, which translates to English as the Secret Garden, sparks intrigue and rightly so. Tucked away in the Medina, this oasis of calm is one of Marrakech’s worst-kept secrets. This museum dates back to the 16th century and houses two marvellous botanical gardens - one full of exotic allure and the other a prime example of Islamic horticulture. There is also a rooftop café offering glorious views across the city. If you are looking for things to do in Marrakech city, a trip here is worth the while. 

final tips

  • Everyone uses it, including tour guides and taxi drivers.

    Be sure to join the official Moroccan Incident WhatsApp group prior to your departure. We’ll be sending any and all event notifications through these channels.

  • Even in modern parts of town.

  • Start at half the price and have fun with it.

  • You didn’t come on this adventure to sit by the pool and drink Pina Coladas. Morocco is an absolutely incredible country with magnificent history and culture. You’ll be surprised how easy it is to make new lifelong friends with your fellow Incident fans as well as your new Moroccan brothers and sisters.

  • And if a monkey swipes your hat, just laugh—it’s their city, we’re just visiting. Happy travels!

And so, the adventure begins!

You, dear traveler, are about to embark on something far beyond a mere trip - it’s a Pilgrimage of Sound, an immersion into the beating heart of Marrakech, where the streets hum with life, the air is laced with spice, and the rhythm of the city moves through you like an ancient melody.

This isn’t just about seeing a place; it’s about feeling it, tasting it, dancing with it. It’s about getting gloriously lost in the souks, discovering music in unexpected corners, and maybe, just maybe, letting a mischievous carpet vendor convince you that yes, you do need a flying rug for your living room.

Morocco is a feast for the senses, and YOU are about to be front and center for this symphony of culture. From the hypnotic call to prayer echoing across the rooftops to the late-night jam sessions under a starry sky, we are here to savor it all together.

We are beyond grateful to have you on this journey. Thank you for saying YES to adventure, to connection, to a destination where the headliner is the place itself. Marrakech is ready to welcome you—with open arms, a cup of mint tea, and possibly a camel or two.

Buckle up. Magic awaits. Yalla! 🚀🎶✨